Privacy Policy

1. Introduction

Swishr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account registration details (name, email, organization)
• Contact center data uploaded to our platform
• Usage data and interaction logs within the platform
• Payment and billing information
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor usage patterns and analyze trends
• Detect and prevent fraudulent transactions

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, provided they agree to keep your information confidential.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@swishr.ai.

6. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data. For more details, see our Security page.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@swishr.ai.